FAQ

  • Shipping

    • How shipping works: We have FREE GLOBAL SHIPPING - After you purchase, we process your order during the next 24 hours from Monday to Friday.
    • What countries do you ship to: We ship Worldwide!  
    • What about shipping time: AVG Shipping time is 7 to 14 days from when we process your order.
      However, it can depend on your country, customs, holidays and a few other external factors outside of our control.
      If you need the order urgently, just choose DHL and you will have it in 4 to 5 days. However, it will have an extra cost of $25 USD.
    • Will I receive a tracking number?: Of Course! - You will receive a tracking number within 24 - 48 hours of processing.

  • Changes and Returns

    • Yes lovely customer ❤️ ! You can request a change or return your product if you are not 100% satisfied! - Send us an email to contact@rebelger.com with the subject RETURN and include your order number. And we'll check in with you with what the issue is.
    • Buyer is responsible for return shipping costs.

  • Payments

    • Our primary payment processor is Shop Pay (Shopify's own payment processor) to give you the quickest and easiest checkout experience.
    • We Accept Credit Cards: VISA, MASTER CARD, AMERICAN EXPRESS as well as Apple Pay and Google Pay
    • PayPal: Yes, PayPal is accepted as well!

  • Duties or Taxes

    • There is almost a zero chance that your order will have any additional fees added after you have paid for your item, and it has been shipped.
      However, in the extremely rare chance that this may happen, the buyer is responsible for any customs fees and applicable taxes. Please just contact us, we might be able to find a solution for you, but often once the package is with the shipping carrier it is out of our hands.