Refund policy

Returns and Exchange

We want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.

As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.

1) You have 14 days to request an exchange or return after you receive your item(s).

2) Well ship your a new item(s) after we receive the original product(s).

3) Refunds for lost in transit orders or shipping delays will be made after we receive lost in transit notification by the tracking number/shipping company, which can take up to 45 business days. 

4) Send us an email to: to start the process.